In response to the COVID-19 health issue, we are offering telehealth as well as in-person appointments. Click to learn more.

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Pay Bill Online

For Your Convenience

We are pleased to offer patients the convenience of paying their bills online. After you click the Pay Online button below the appropriate invoice, our secure payment site will open on a new tab in your web browser. If you have problems, see instructions at the bottom of this page.

This bill payment is ONLY for patients of The Urology Group, headquartered in Cincinnati, Ohio (also with offices in Crestview Hills, KY, and Lawrenceburg, IN).

Please enter the account number found at the top of your billing statement.

 

Need help locating your account number on the billing statement? Click here to see an example.

Thank you for providing your account number. Please review the following questions to continue with online bill pay.

1. Please confirm that your billing statement looks similar to one of the examples shown below.

Click the image to enlarge

Yes. I confirm that my billing statement matches this example.

No. My billing statement does NOT match this example.

Please call the phone number on your bill for help or confirm the account number your entered above matches the number on your bill and try again.

2. Review the following locations and select the office where your visit or procedure took place:

{{state}} Locations

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If your office is not listed above, call the phone number on your bill for help.

Before you click “Pay Online” make sure you have the following information handy:

  • Be sure your bill is from The Urology Group in Cincinnati, Ohio and Tri-state area.
  • Your patient account number. Your account number can be found near the top right of your bill. This is the same number that you entered above.
  • Your credit card. The Urology Group currently accepts Discover, Mastercard and Visa. Unfortunately we no longer accept American Express.
Pay Online
Pay Online
NOTE: You may need to adjust your privacy settings to allow for third-party cookies. Each browser is different but typically you can go to your Internet settings menu and locate your Privacy menu or tab. Choose to “always allow third party cookies” and then save that setting. Then click on the payment option again. Once you make your payment you may go back to your Internet settings and readjust your Privacy setting to your desired level of comfort.

Virtual Assistant

Virtual Assistant

How may I assist you today?

I need help with ‘Directions & Hours’
(Please select a location from the list below)
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I need help with ‘ Billing Questions’
(Please select an option below)

I need help with ‘Billing Questions’

What number should I call to pay my bill?

If your bill is from The Urology Group, please call (513) 841-7474 to pay your bill.

If your bill is from The Urology Center, please call (513) 841-7475 to pay your bill.

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I need help with ‘Making, Rescheduling or Confirming an Appointment’

If you would like us to call you to set up an appointment, please click here to request a call back.

If you would like to call us, please call
513-841-7400
to speak with a representative.
Our hours are:

Monday-Friday: 7:30am – 5:00pm

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I need help with ‘Questions About Test Results’

please call us at:

513-841-7400

Our hours are:

Monday-Friday: 7:30am – 5:00pm

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I need help with ‘Medication Refills’

please call us at:

513-841-7400

Our hours are:

Monday-Friday: 7:30am – 5:00pm

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I need help with ‘Returning a Call from the Office’

please call us at:

513-841-7400

Our hours are:

Monday-Friday: 7:30am – 5:00pm

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I need help with ‘A Copy of My Medical Records’

please call us at:

513-841-7400

Our hours are:

Monday-Friday: 7:30am – 5:00pm

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