In response to the COVID-19 health issue, we are offering telehealth as well as in-person appointments. Click to learn more.

Pay Bill Online

Need help locating your account number on the billing statement? Click here to see an example.

Thank you for providing your account number. Please review the following questions to continue with online bill pay.

1. Please confirm that your billing statement matches the color and format of the example shown below.

Click the image to enlarge

Yes. I confirm that my billing statement matches this example.

No. My billing statement does NOT match this example.

Please call the phone number on your bill for help or confirm the account number your entered above matches the number on your bill and try again.

2. Review the following locations and select the office where your visit or procedure took place:

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If your office is not listed above, call the phone number on your bill for help.

Before you click “Pay Online” make sure you have the following information handy:

  • Be sure your bill is from The Urology Group in Cincinnati, Ohio and Tri-state area.
  • Your patient account number. Your account number can be found near the top right of your bill. This is the same number that you entered above.
  • Your credit card. The Urology Group currently accepts Discover, Mastercard and Visa. Unfortunately we no longer accept American Express.
NOTE: You may need to adjust your privacy settings to allow for third-party cookies. Each browser is different but typically you can go to your Internet settings menu and locate your Privacy menu or tab. Choose to “always allow third party cookies” and then save that setting. Then click on the payment option again. Once you make your payment you may go back to your Internet settings and readjust your Privacy setting to your desired level of comfort.

Virtual Assistant

Virtual Assistant

How may I assist you today?

I need help with ‘Directions & Hours’
(Please select a location from the list below)
I need help with ‘ Billing Questions’
(Please select an option below)

I need help with ‘Billing Questions’

I need help with ‘Making, Rescheduling or Confirming an Appointment’
I need help with ‘Questions About Test Results’
I need help with ‘Medication Refills’
I need help with ‘Returning a Call from the Office’
I need help with ‘A Copy of My Medical Records’